Prerequisites:
Check if the page title or URL of the article is shared, if not get from the user
Follow the below steps for providing access in Confluence.
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Step 4 : After clicking permission you will be able to see the Groups associated with the space and Validator's(Space owners) name for this the particular space.
Step 5 : Get approval from any of the validator space owners for the group for which space user needs access for the particular pagerequested access.
Note: If requester is one of the admin of the space, then we can skip validation process and give access directly.
Step 6 : Once it is validated go to the the confluence home page (https://wiki.solvay.com/)
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Step 14 : It will display a set of Groups which is available in Confluence
Step 15 : Select the group from the space and give access as per user's request(Contributor/Approver/Validator)
Example: the particular groups for which user is requesting for access.
Step 16 : After selecting the groups, Click on the "Save button" which is present at the bottom for saving all the changes.
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Step 17 : Once it is done, User will get the required access.Reference Ticket : https://sbs-support.solvay.com/a/tickets/4666262
The same has to be informed to the user through Helix ticket.