Page History

 First, connect to

the SYRA portal.

• 1 & 2.  Simply click Simply click on "Service Catalog" & on "Application Access Request (Generic)Access & Application" in the Home page:
  You can also find this request in the catalog tab or in the searching bar.
  

• 3. Click on "Application Access Request (Generic)."

2. You can select to request the access for someone else by clicking on Edit in the
• • 4. If needed, you can change the field "Request for"
section.
In this case
• • at the right. By doing so, both the user and
the
• • requestor will
get the ticket updates.

Then click on "Request Now"

• • be notified of the ticket progress. 
    No need to change that if your are the requestor !
    In the example, the ticket will be created for Tiphaine COURTAUD.

  
  

  • 5. Click on "Request now" , verify
3. Verify
• • the user information & click on
next.
• • "Next" .

Then fill in the ticket :

• 6. Select the

•  "Type of Request": User Modification

• 7. Select "ELN (IDBS)" as the System
  

• 8.

• Select "Key-user rights"

• 9. Click on the GForm

• 10. Fill the GForm

• completely by clicking on " Suivant" after completing each step

• 11

• . Once GForm is sent,

• go back to your

• SYRA page and Confirm by ticking the check-box.

• 12. Add "Additional information" if needed

• 13. Click

• on Submit request to complete the service request