Syensqo IS - Customer Support

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Sinequa - Introduction

Sinequa offers both customizable & real-time business search and enables customers to create search-based applications according to operational, individual and data needs. The all-in-one solution navigates and synthesizes information from structured applications, unstructured information and people data, regardless of source or volume. More simply, Sinequa helps you retrieving documents nearly as quickly as your thoughts.

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Here below is a simplified schema that shows us that Sinequa is in the middle of several internal systems (SAP and the Intranet)

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if you are not able to find the solution here, please send an email - SBS-IS-Appli-Help@solvay.com to our customer support team.
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Getting a Sinequa account

You don't need specific rights to access Sinequa because it's a third-party application program that is plugged with different tools and indexes their content. The access rights are based on the user profiles of each application that comply with the security rules.

Getting started

Note: Sinequa is used within the Intranet portal for the internal search engine. You could access Sinequa via the Intranet or Internet pages. 

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Or you could directly access the link below. Below a list with all the Sinequa search engine used within Solvay :

Sinequa Search EngineApplication / DocbaseLink
intranet-searchIntranet searchhttp://intranet-search.priv.rhodia.com
ehs-searchEHS Labelling / RCSEHS/RCSDOChttp://ehs-search.priv.rhodia.com
productinformationProduct Information Search / RCSEHS/RCSDOChttp://productinformation.priv.rhodia.com
deeg-searchDeeG / Qualityhttp://deeg-search.priv.rhodia.com
userdoc-searchRCS Users Documentation Search / QUALITYhttp://userdoc-search.priv.rhodia.com
rcs-maintenance-library-searchRCS Maintenance Library Search / QUALITYhttp://rcs-maintenance-library-search.priv.rhodia.com
magda-searchMagda / RHODIADOChttp://magda-search.priv.rhodia.com
iswhoswho-searchIS Photo libraryhttp://iswhoswho-search.priv.rhodia.com
apm-delivery-searchAPM Delivery / QUALITYhttp://apm-delivery-search.priv.rhodia.com
manufacturing-searchManufacturing / QUALITYhttp://manufacturing-search.priv.rhodia.com
is-connection-searchIS Connection / RHODIADOChttp://is-connection-search.priv.rhodia.com
it-internal-controls-searchIT Internal Controls Search / QUALITYhttp://it-internal-controls-search.priv.rhodia.com
internet-searchInternet item indexinghttp://internet-search.priv.rhodia.com
rcs-bip-searchBIPhttp://rcs-bip-search.priv.rhodia.com
carechem-search Carechem / RCSEHShttp://carechem-search.priv.rhodia.com
salicylics-searchSALICYLICS Search / RCSEHS/RCSDOChttp://salicylics-search.priv.rhodia.com
absis-searchAbsis / ABSIShttp://absis-search.priv.rhodia.com
silicapedia-searchSilicapedia / SILICAhttp://silicapedia-search.priv.rhodia.com
procedures-crta-crtl-searchQualité R&D / QUALITYhttp://procedures-crta-crtl-search.priv.rhodia.com
silicawhoswho-searchSilica Photo libraryhttp://silicawhoswho-search.priv.rhodia.com
Silica RegulatorySILICAhttp://silica-search.priv.rhodia.com/ 
eRoomsearch embedded within the application itself 
GPCGlobal Product Catalog - search embedded within the application itself 
XWiki.production User documentation in Wikihttp://userdoc-search.priv.rhodia.com/

 

Getting training

For general training, you could refer to weLink for more information.