MASTER DATA 

Reporting

REPORTING  

Day to Day Creation of Master Data

e.g.  Creation / update of cost centers / GL accounts / Profit centers / hierarchies

Submit your request in PRS_50

Image Modified Request the creation / update of Master Data

Technical support on existing report

e.g.  There is an error message when I open a BW workbook

 or  I want to add a new caracteristic in an existing report 

Submit your request in PRS_50

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Contact IT support

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Support needed for GBU

project 

e.g.  I need support to implement a project at GBU / function level impacting master data (ex: new CBS structure, profit centers hierarchy)

Contact SU Management Accounting

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Functional support on existing report

e.g.  I need help to start working with an existing application and create my personal workbook

 or  I need help to understand some caracteristics of an existing application

Submit your request in PRS_50

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Contact SBS support

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Transversal projects

e.g. 

I  need support in the frame of the  yearly maintenance of business structure

I  need new master data to support a  project impacting all  GBUs /  functions (ex: IFRS16,  Concur )

Contact Data & Reporting team 

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titleColorwhitetitleBGColor#0079BAtitleNeed Specific support

I would like the reporting platform to take over the maintenance of some reports used by the GBU

I have questions on a report that is maintained by the reporting platform

Submit your request in PRS_50

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Other topics

e.g. Authorization topics

Contact SBS support

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onbmc.com/

I need a new report that doesn’t exist in the existing catalog of applications.

I would like a significative evolution of an existing application (new need, project having an impact on existing applications

Submit your request in PRS_50

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Yearly structure maintenance

e.g.  I  need support in the frame of the  yearly maintenance of business structure

Contact Data & Reporting team 

Image Added Contact  Tânia Faria

Other topics 

e.g. Authorization topics

Submit your request in PRS_50

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Contact SBS support

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