Syensqo IS - Customer Support

Page tree

Versions Compared

Old Version 190

changes.mady.by.user EL YAOUTI, Abide

Saved on

compared with

New Version Current

changes.mady.by.user EL YAOUTI, Abide

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

HideElements
breadcrumbtrue
titletrue

Page_title

e-Sourcing tools @

Solvay

SYENSQO


WELCOME to the Wikipage of Solvay Syensqo eSourcing tools!

This is the place to find all relevant documentation and information about Solvay digital sourcingSyensqo eSourcing tools.


SAP Ariba Sourcing and KEELVAR are the new collaborative e-Sourcing tools to manage your RFI, RFP, spot quotations and eAuctions.







Panel
bgColor#cfe2f3

Image Removed  Solvay eFactory 

> eAuction Handbook

> eAuction Handbook Appendix

> Sourcing Request Form Template

> eAuction Strategy Decision Matrix

> SME / AMBASSADOR LIST

Panel
bgColor#d9ead3

Image Modified Get started with SAP

Ariba Sourcing

ARIBA SOURCING

SAP Ariba Sourcing

A. Introduction - SAP ARIBA SOURCING FUNDAMENTALS

Panel
bgColor#cfe2f3

Image Modified How-to

> Login to Ariba Spend Management (Login ID and Password)

> > Submit support request to eFactory Team

> Create a supplier account in SAP Ariba Sourcing 

> Create e-Auction Opportunity in Convergencea supplier contact in Ariba

Panel
bgColor#fff2cc#cfe2f3

Image Modified FAQ

SAP Ariba Buyer Documentation 

> How to create project in Ariba Sourcing

> How to create event in Ariba Sourcing

SAP Ariba Supplier Documentation

> Supplier Quick registration and login

> Supplier Full registration and login

> SAP Ariba Sourcing manual for Suppliers

Panel
borderColor#ffffff
bgColor#f4cccc#cfe2f3
borderWidth1

Image Modified Troubleshooting    

D. Need Help - SAP Ariba Sourcing

Panel
bgColor#bfbfbf#d9ead3
titleColor#26294d

Image Modified Get started with KEELVAR

KEELVAR Sourcing 


Panel
bgColor#d9ead3

Image Added FAQ

Keelvar Recommendations

  1. Send a pre-Launch communication letting bidders know you will be using Keelvar for this event and asking them to whitelist the domain:Whitelisting the Keelvar domain
  2. Share the Keelvar bidder support portal with them to get familiar with the content and videos available Bidder User Guide – Keelvar Support Portal
  3. Instruct Bidders that all technical Keelvar questions should be directed to support@keelvar.com and our team takes on all the responsibility for support there. We may however reach out to you if we need your approval at times if some actions merit it.