Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Overview

Each site has its own contact form, and its own contact associated.


Excerpt

Create or update a contact from a web site contact form. If you just need to remove a contact, without replacing it, you should use the Delete a Web contact step-by-step

This step by step will help you create / update or delete a contact in one site

.

Info
titleAdvanced level

This operation need needs to use the "Tridion Content Manager" instead of the better known "Site Edit".

Table of contents


 

Table of Contents

Step-by-step


 

 

Create or update contact - Step 1

: Access web contact folder
1. Reach the web contact folder in Tridion Back Office according to the
  
  

  1. According to your entity, go to the following location in the Tridion Content Manager.
    http://contentmanager.solvay.com/
Image Added

a. Create a contact

Info
titleAdvanced level

This option is valid only when you need to create an additional contact not updating one.

  1. On Create tab, click on New Component. A form opens.

 

Image Added

2. Fill in the name and the email and associate zones or countries to your contact (depending which scope he will cover).

Info
titleCountry selection

If no "Country" are ticked, only the "Zones" at taken in account.

Image Added
3. Select the contact type Communications & the concerned entityImage Added
4. Click on Save & Close to save your new contact.Image Added

b. Update a contact

2. Select the contact to modify & double click on it to open the form. 

3. In the form, update the name & email if the contact has changed.
You can also modify zone or select country manually if relevant. 

Image Added
4. Click on Save & Close to save your updated contact.Image Added

Step 2: Publish new / updated contact

  1. According to your entity, go to the following location in the Tridion Content Manager and select the new / updated contact
Image Added

2. Click on Publish icon. A pop-in opens. Stick staging & Live & click on publish.

Your new / updated contact will now receive emails when a request will be sent on the contact form.

If you want, you can test the contact form in live website.

Image Added 

Navigation Map
one-user-guide
one-user-guide
titleRelated docs

Can't find information?