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Overview


Excerpt

In this section, you will find information about how to send a visit report to the customer, directly from Salesforce.

 

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Concerned profiles:

     All except Strategic Marketing


Table of content


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Step By Step


Share a Visit Report with the customer

Image AddedDavid opens the visit report he wants to share first with John and Michael
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Image AddedHe clicks on the button Send Report to Customer
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Image AddedDavid can manually enter email addresses if needed
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Image AddedDavid has also the choice of the template language and for the attachments to be included or not.
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Image AddedFinally, David verifies the title and content of the email and adapts the text if needed. He also checks that his signature is well included in the email template. 

 

Tip

Don’t panic! As you see, you can fully edit the content of the email before sending to the customer. 

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The field "Visit Report shared with Customer" is added at the end of the Visit Report email body

=> New Winter 17' Release

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Image AddedOnce the visit report is ok for him, he clicks on Send Report To ParticipantsImage Added
Image AddedTo update your signature, click on your name on the top right of the screen and click on My Settings. Image Added
Image AddedThen, in Personal, click on Advanced User DetailsImage Added
Image AddedFinally, click on Edit and scroll down to SignatureImage Added
Image AddedIn the field Signature, record your signature and click on SaveImage Added

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