Table of Contents
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Version Control
| Version | Date | Description | Author |
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| V0.0 |
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| v1.0 |
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Reference Documents
Description | Document Link |
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| Initial Data model design for Novecare pricing | SF - Novecare - Pricing and associated functionalities Data model |
Definitions
Abbreviation | Definition |
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Functional Design - [CORE] Price Settings
Business Goals
Process Flow (diagram of the business process - use Activities diagram with Personas)
Process Description (description of the diagram activities: what does the user do and what is the system behaviour - with all business rules.
Data Model
Allowing Business Users to have access to Pricing Information on Novecare Products that they need to be able to Quote.
Also, maintain that Pricing information directly in Salesforce so that the Quotes being sent to the customers are accurate with prices determined by Marketing and Product management Teams.
Data Model
SF - Novecare - Pricing and associated functionalities Data model
Epics
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Functional Design - [CORE]
Price SettingsSAP Upload of Quoted Products
Business Goals
<To describe the goals that the process wants to achieve, some examples for reference: harmonize Opportunity reporting cross Solvay, have a clear view on the opportunity pipeline and forecast>
Process Flow
<to describe Functional Process description by Actors, so the business rules and expected system behavior, also need to include the process flow>
Instructions for functionals to build a Flow (these instructions should be deleted after the page is published):
Step 1: Make a copy of this page to create your process and then move it to the right place
Step 2: Go to google drive and download the template.drawio (it contains the process flow, use cases and data model diagrams)
Step 3: build the flow using draw.io
go to draw.io, choose the option Open Existing diagram and select the file downloaded before
On the left bottom corner, click on more shapes, on the left-side panel scroll down until you find BPMN 2.0
please select the checkbox to have the BPMN symbols available in the draw.io left pane
Step 4: build the flow, please see the example below for reference
More examples: https://app.diagrams.net/#G1MVufmWiJKTX4zL575PT2Ro6vS9BghNxM
This diagram is using BPMN (Business Process Model and Notation), here is the complete specification of the standard
Step 5: make sure the diagram is stored in the google drive folder https://drive.google.com/drive/folders/1dQz9HfEYZsHwZRRpl8k23QuYjNY85Vou
Step 6: On the flow created, go to File > Embed > IFrame > push Create button > copy the code generated
Step 7: on your confluence page edit the HTML component below and replace the code
or
on top of the page, go to , click the down arrow, select Other macros, search for HTML, select it and then, click Insert. Then, paste the code inside the component.
End of Instructions
Data Model
<The data model displays the entities involved and how they are related in the process.>
Instructions:
Step 1: Determine the relationship between objects:
if the relationship is one-to-one, (example: a case is linked to one single account) we add 1 in both side corners
if the relationship is one-to-many (example: an account is linked to one or more cases; one opportunity is linked to one or more realized sales) we add n at the farthest corner
Step 2: use the same process as described in the Process flow paragraph to build the flow
Step 3: Validate the data model and relationships with the developer
Step 4: Update data dictionary - <insert link>
Allowing Pricing Admins/CSR Users to send the ONE Quote Line Items data to be uploaded manually to SAP
Initial analysis for User notification / workload tracking - SF - Novecare - Data Push to SAP - object definition for notification generation for CSRs/Pricing Admins
Once ONE Quote is in Status SAP Upload Preparation - the Customer Service Team is notified and must now review the information and upload it to SAP
The upload is currently done by creating a CSV file which is then uploaded by CSR Users to SAP.
The goal is to generate said CSV file (via Report) and create a Task allocated to a Queue containing CSR Team members which will then be allocated to carry out the tasks of:
review the Quote pricing data;
Generate a CSV file via SF standard Report;
Upload the data to SAP;
Confirm that the data was successfully uploaded by marking the Task as Complete;
Data Model
SF - Novecare - Data push to SAP
Solvay Sales Organisation & Condition Type
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