Page History

 First, connect to

the SYRA portal.

• 1 & 2.  Simply Simply click on "Application Access Request (Generic)Service Catalog" & on "Access & Application" in the Home page:
  You can also find this request in the catalog tab or in the searching bar.
  
  

• 3. Click on "Application Access Request (Generic)."

• 4. If needed, you can change the field "Request for" at the

• right.

• By doing so, both the user and requestor will be notified of the ticket progress. 
  No need to change that if your are the requestor !
  In the example, the ticket will be created for

• Tiphaine COURTAUD.

• 5. Click on "Request now" , verify the user information & click on "Next"

•  .

Then fill in the ticket :

• 46. Select the "Type of Request": " User Modification"
  
  

• 57. Select "ELN (IDBS)" as the System
  

• 68. Select Select "Specific rights"

• 79. Click on the GForm

• 810. Fill the GForm completely by clicking on " Suivant" after completing each step

• 119. Once GForm is sent, Go go back to your Service One SYRA page and Confirm by ticking the check-box.

• 12. Add "Additional information"

• if needed

• 1311. Click on Submit request to complete the service request