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The business from Composite Material (CM) is willing to use the Pricing Process that we have been implemted on Salesforce ICare for Specialty Polymer (SPP) BU. 

CM is currently using Salesforce Icare but there is no visibility Restrictions with SPP. 

With the pricing process beeing used by CM, it is requested to split the visibility on CM and SPP records. 


Functional High Level Design

As part of our ongoing efforts to streamline data visibility and access control across different business units, this objective on the implementation and integration of a standardized GBU (Global Business Unit) picklist.

  • This initiative involves creating a global value set for GBU,
    • adding the GBU picklist to multiple objects,

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The goal is to ensure consistent application of GBU values, enhance data integrity, and facilitate efficient data access management across various objects and processes in the CRM system.

New GBU Global value set

The Following Value set will be used across all GBU Field of all impacted objects.


The while visibility model will be based on strictly CM or SPP or CM&SPP as showed on the scrennshot.




Image Added


GBU Picklist to current process SPP

The following process are impacted by the CM/SPP split and need to have a dedicated GBU Field.


If there were GBU Field already existing we should now used the new one. 


All these process MUST NOT be accessible by CM team.


ProcessImpact Object API
Account Dev. Plan (ADP)KAP__c ?
Commercial Roadmap - BudgetBudget_Compiled__c, Budget_Snapshot__c,   Budget_Year__c
Pricing CampaignsPricing_Campaign__c, Pricing_Campaign_CPC__c
Competitive Insight/CompetitorsCompetitor__c
Marketing automation (Pardot)
VOC/NPS
LeadLead
CampaignCampaign
ComplaintsCase (RT = Complaint)
SamplesSample__c, Sample_Product__c, External_Sample_Product__c
Customer Requests
Customer Specific Requirement (SCR)Special_Customer_Requirement__c
Marketing Growth Program
Agency Data Listing (ADL)Agency_Date_Listing__c
PicasoPCS_Fcst__c, PCS_Stage__c
Sold & PendingSales_Order__c
Realized SalesSales__c
OverduesOverdue__c,Overdue_PO__c,Overdue_Product__c
E-commerce (Webshop Small customers)
E-commerce (Additive Manufacturing)
Connect & Collaborate
External CSRCase (RT =External CSR Case)
Technical Request System (TRS)Case (RT= TRS , TRS Closed)
Credit Note / AirfreightCredit_Note__c, CN_RM__c,Air_Freight_Request__c
Product to BuyNPTB__c
NCMRCase (RT = NCMR, NCRM- Non Conformity Material)