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Info
iconfalse
titleReporting CoordinatorOwner
CRM Team


Info
iconfalse
titleD&PS Expert
Miriam Luttrin / Stephane Bourgeaud-Lignot
EMEA: Stéphane Bourgeaud-lignot
NAM/LAM: Karina Tsuji
APAC: Lilian Cheong




General Description

The Customer Specific Requirements are a long-term modification on the product asked by the customer. After an assessment and a validation process, the Customer Specific Requirement is Active (no close status). Once the customer doesn't want the given customisation to be made anymore, the Customer Specific Requirement is Desactivated.
Today, only Aroma Performance and Novecare use this process into SalesForce.
This section is divided into 3 parts:
  • Report

    •  

     


    Sources

     

    CRM Salesforce
    CRM Salesforce


    Specific Dimensions

    See relevant section for Specific Dimensions.



    Info
    iconfalse
    titleAuthorization & Rights
    Authorization & Rights
    All the accesses must be validated by:
    GBU CRM Champions
    or
    GBU Quality Manager
    Click here for the Access form to get access to Analytics.
    Access Rights and Dashboard Entry Points - Click here for descriptions.