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Whom to contact in Finance Data & Reporting ?

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Data

MASTER DATA 

Reporting


REPORTING  

  

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Day to Day Creation of Master Data

e.g.  Creation / update of cost centers / GL accounts / Profit centers / hierarchies


Submit your request in PRS_50

Image Modified Request the creation / update of Master Data

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Technical support on existing report

e.g.  There is an error message when I open a BW workbook

 or  I want to add a new caracteristic in an existing report 


Contact

SBS

IT support

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Support needed for GBU

project

project 

e.g.  I need support to implement a project at GBU / function level impacting master data (ex: new CBS structure, profit centers hierarchy)


Contact SU Management Accounting

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Functional support on existing report

e.g.  I need help to start working with an existing application and create my personal workbook

 or  I need help to understand some caracteristics of an existing application


Contact SBS support

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Transversal projects

/ Yearly Business structure maintenance

e.g. 

I  need support in the frame of the  yearly maintenance of business structure

I  need new master data to support a  project impacting all  GBUs /  functions (ex: IFRS16,  Concur )


Contact Data & Reporting team 

Image Modified Contact  Tânia Faria


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I would like the reporting platform to take over the maintenance of some reports used by the GBU

I have questions on a report that is maintained by the reporting platform

Contact the Reporting Platform

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Other topics

e.g. Authorization topics


Contact SBS support

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Yearly structure maintenance

e.g.  I  need support in the frame of the  yearly maintenance of business structure


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I need a new report that doesn’t exist in the existing catalog of applications.

I would like a significative evolution of an existing application (new need, project having an impact on existing applications

Contact Data & Reporting team 

Image Modified Contact  Tânia Faria





Other topics 

Contact Fanny MAURICE PanelborderColor#A5ADBAtitleColorwhitetitleBGColor#0079BAtitleOther topics

e.g. Authorization topics


Contact SBS support

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support-assistant

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