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MASTER DATA
REPORTING
Day to Day Creation of Master Data
e.g. Creation / update of cost centers / GL accounts / Profit centers / hierarchies
Submit your request in PRS_50
Technical support on existing report
e.g. There is an error message when I open a BW workbook or I want to add a new caracteristic in an existing report
Contact SBS IT support
support-assistantappspotSupport needed for GBU project
e.g. I need support to implement a project at GBU / function level impacting master data (ex: new CBS structure, profit centers hierarchy)
Contact SU Management Accounting
Functional support on existing report
e.g. I need help to start working with an existing application and create my personal workbook or I need help to understand some caracteristics of an existing application
Contact SBS support
support-assistantappspotTransversal projects
e.g. I need new master data to support a project impacting all GBUs / functions (ex: IFRS16, Concur )
Contact Data & Reporting team
Contact Tânia Faria
Other topics
e.g. I would like the reporting platform to take over the maintenance of some reports used by the GBU or I have questions on a report that is maintained by the reporting platform
Contact the Reporting Platform
SBS.FinanceSL-Reporting_Platform@solvay.comAuthorization topics
Contact SBS support
Yearly structure maintenance
e.g. I need support in the frame of the yearly maintenance of business structure
Contact Data & Reporting team
Contact Tânia Faria
e.g. I need a new report that doesn’t exist in the existing catalog of applications or I would like a significative evolution of an existing application (new need, project having an impact on existing applications
Contact Data & Reporting team
Contact Fanny MAURICE
Other topics
e.g. Authorization topics
Contact SBS support
https://solvay-support-assistant.appspot.com/Other topics
e.g. Authorization topics
Contact SBS support
support-assistantappspot