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Overview


Excerpt

In this section, you will find information about how to send a visit report to the customer, directly from Salesforce.

 

 

Concerned profiles:

     All except Strategic Marketing


Table of content


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Step By Step


Share a Visit Report with the customer

David opens the visit report he wants to share first with John and Michael
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He clicks on the button Send Report to Customer
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David can manually enter email addresses if needed
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David has also the choice of the template language and for the attachments to be included or not.
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Finally, David verifies the title and content of the email and adapts the text if needed. He also checks that his signature is well included in the email template. 

 

Tip

Don’t panic! As you see, you can fully edit the content of the email before sending to the customer. 

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The field "Visit Report shared with Customer" is added at the end of the Visit Report email body

=> New Winter 17' Release

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Once the visit report is ok for him, he clicks on Send Report To ParticipantsImage RemovedImage Added
To update your signature, click on your name on the top right of the screen and click on My Settings. Image RemovedImage Added
Then, in Personal, click on Advanced User DetailsImage RemovedImage Added
Finally, click on Edit and scroll down to SignatureImage RemovedImage Added
In the field Signature, record your signature and click on SaveImage Removed

 

 
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