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AODocs - HOW TO?

 

AODocs - library labels / library categorization

As the administrator of an AODocs library, you may want to apply Labels to your library in order to make it easier to search for it from the AODocs homepage.

What are labels?

Labels appear on the left side of the AODocs homepage, allowing you to filter on the libraries which you have access to in order to make searching for your library easier.

How to request a label?

In order to request the addition of a label to an AODocs library, follow the steps below:

  • Connect to Service One
  • Select Catalog > Productivity & Collaboration > Document management > AODocs Management
  • Once you have reached the AODocs page, click on “request now” 
  • Select the Request Type AODocs - Manage categorization for a library
  • Fill in the information indicated in the form
  • Once done, submit your request and wait for the email confirmation which will update you on the status of your request.
AODocs - Articles for service requests

As part of the AODocs management, as a user, you can request several services for your AODocs libraries:

For additional resources, see the What is AODocs article.


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If you need help and you don't know which kind of request you need to ask for, create a ticket.

How to create an AODocs ticket?

How to create an AODocs Hypercare ticket (Issue related to migration)

How to request and AODocs service, such as library creation? 

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Other information

If you need support or guidance, you can create a ticket in Service One (Report an IT incident or request an evolution > Report an IT incident) or contact the AODocs FrontOffice.

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