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The size limit is 25 3 Mb |
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No, it is not possible to add customer request product by the End user for the closed case. The solution is that ask the End User the name of the product and click on 'New Customer Request Product' and add the product. |
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The case contact is linked to the account, if you want to search for a contact from another account you have to click on "Show all results". |
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