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Whom to contact in Finance Data & Reporting
Finance Service Line
MASTER DATA
REPORTING
Day to Day Creation of Master Data
e.g.
Creation / update of cost centers / GL accounts / Profit centers / hierarchies
Technical support on existing report
e.g. There is an error message when I open a BW workbook or I want to add a new caracteristic in an existing report
Contact IT support
Support needed for GBU project
e.g. I need support to implement a project at GBU / function level impacting master data (ex: new CBS structure, profit centers hierarchy)
Functional support on existing report
e.g. I need help to start working with an existing application and create my personal workbook or I need help to understand some caracteristics of an existing application
Contact SBS support
Transversal projects
e.g. I need new master data to support a project impacting all GBUs /
functions (ex: IFRS16,
=> Submit the request in PRS_50: Request the creation / update of Master Data
Yearly structure maintenance
e.g. I need support in the frame of the yearly maintenance of business structure