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What processes does Material Qualification cater?

Material Qualification process manages the Raw Material Qualification and Specification Approval.

How to access this application?

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Project team is created or identified based on certain business rules that run in the background as soon as the user clicks on the Project Team icon in the Request Page. The business rule is a combination of below:

• Receiving Plant
• Region
• Market
• Function

This means that a user must be active in all of these attributes in order to get their name in the Project Team suggested by the system. Since multiple people could fulfill these criteria the hence system lets the user (Requestor) choose the best possible user against each Function.Who

Whom to contact in case of any issues while using the BPM Application?

For quick resolution you have to raise a request from the application itself via option "Support" at the top right corner. This will automatically generate a ticket and our support team will act accordingly. 

You can even raise ticket via Service One (BMC Helix) for any IT related changes by choosing the below options

Catalog→ IT Foundation→ Business Process Management→ Workflow services.

How to resolve any Single Sign on Issues while logging to BPM applications?

You can refer to the SSO FAQs document that contains all the SSO related information on how to access the application from browser and even open the application via email notifications.

How to access the Material Qualification Procedure?

You can refer to the procedure document here raise a Freshdesk request (group IS-CAPG-BPM).