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If you face any issues on DSS environment that are not addressed here, please create a ticket to SBS Support Freshdesk. 

 

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titleI am not able to connect to DSS

Please refer here to ensure seamless access to DSS is confirmed.

If problem persists, please contact the administrator here.

.

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title Could not connect to DSS server

When accessing the Dataiku DSS URL I get the following message :

Could not connect to DSS server

Please ask your administrator to check if the DSS server backend is running.

Unknown error
HTTP code: 502, type: Gateway error

Image Added

Solution : The DSS backend is down. Please contact the admin team (SBS-IS-Appli-Techno-BD-A-All@solvay.com) and check the "Data Science / Analytics Praticionners" Google+ community for updates.

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titleForgot my password

You can change the password