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This article outlines on how to handle a User Creation request for CGI IS users.

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titleDocument to refer

This is the document given by Solvay and should be referred to get any details related to the IS User management.  Also has all the details related to what roles are to be given and who are the approvers.

IMP Note : Refer to this document all the time.

IS User Document

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For any CGI user, the manager should always be Frederic Colombian in IDM system. If the ticket comes from the above mentioned standard template we don't need any approvals as it has all the managers in the cc of the ticket.

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Identifying the User Department:

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titleMust Follow

For any IS user the basic Standard role should be provided irrespective of any department.


For any CGI user the Business role IS - CGI - STD ROLE should always be provided which gives access to all the display access in all the SAP systems in the role. This role gives access to Solman IS Representative User access. 

Also when there is a request for a new IS user to be created with the same access like a reference user, the only roles allowed are those indicated above in the exceptions list.

In addition to the mentioned Business roles in the sheet there are also few exceptions which are mentioned in the IS User Document.

The exception ones, also if present, need the specific approval of the indicated owner.

For the systems not included in the above roles list (in FF scope), the reference user could be OK.

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Add the roles for the users as per the ticket through IDM and update the managers who have to approve the requests in the ticket.

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