Access Requests tickets should be used to request access withdrawing for yourself or another user.
The previous line manager, the end user leaving the company or any other legitimate requestor (e.g. project manager) are responsible to remove any end-user access rights not anymore necessary.
First, connect to
the Service Onethe SYRA portal.
- 1 & 2. Simply Simply click on "Application Access Request (Generic)Service Catalog" & on "Access & Application" in the Home page:
You can also find this request in the catalog tab or in the searching bar.
- 3. Click on "Application Access Request (Generic)."2. You can select to request the access for someone else by clicking on Edit in the
- 4. If needed, you can change the field "Request for"
In this case
- at the right. By doing so, both the user and
- requestor will
3. Verify
- be notified of the ticket progress.
No need to change that if your are the requestor !
In the example, the ticket will be created for Tiphaine COURTAUD.
- 5. Click on "Request now" , verify the user information & click on
- "Next" .
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Then fill in the ticket :
- 46. Select the "Type of requestRequest": "Deactivation"User Modification
- 75. Select "ELN (IDBS)" as the System
- 8. Select "Specific rights"
- 9
6. Click on the GForm7
- 10. Fill the GForm completely by clicking on " Suivant" after completing each step
- 11
- . Once GForm is sent,
- go back to your
- SYRA page and Confirm by ticking the check-box.
- 12. Add "Additional information"
- if needed
- 13
- . Click on Submit request to complete the service request
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