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Info
titleSupply Chain Excellence
Jose-Pablo Leyva


Info
titleD&PS Expert
Miriam Luttrin
Donia Rachdi



General Description

This indicator explores the time taken to confirm in the system an order
in the system. The target of this
to the customer from the order creation and the confirmation date given by the Back Office & Planners (Plant) (ATP). The targeted KPI is 48 hrs
, so if an order takes more than 48 hrs, the order confirmation is considered as "delayed"
.
KPI:
Order Confirmation Time




Info
iconfalse
titleTarget Users
  • Supply Chain Managers
  • Supply Chain Operational
  • Supply Chain Excellence
  • Logistics
  • Customer Service
  • Account Managers


Info
iconfalse
titleAuthorization & Rights
All the accesses must be validated by:
Supply Chain Excellence
Click here for the Access form to get access to the Global Supply Chain Dashboard.


Calculation:


KPI Name
Calculation
<= 2 Days
Time to take the order confirmation is <= 2 days
If Variation Days Confirmed <=2; Nb SO Confirmed; if Variation Days Confirmed > 2; 0
3 to 9 Days
Time to take the order confirmation is between 3 and 9 days
If 3 <= Variation Days Confirmed <= 9; Nb SO Confirmed; if Variation Days Confirmed< 3 or Variation Days Confirmed >9;0
>= 10 days
Time to take the order confirmation is >= 10 days
If Variation Days Confirmed >=10; Nb SO Confirmed; if Variation Days Confirmed < 10; 0


Technical Documentation
Source:
Global Sales
BW - BW_QRY_MPR_CHG5_RBS_0003
Update:
Daily
Query filters applied:

Image Modified

Dimensions:
Global Overview of Dimensions
Non OTIF Family AUGRU__C_NOTIFGP]



Rush Orders
Global Filters
Period
Month Year
Order Creation Month
Organization
GBU
[0DOC_NUMBER__C_PFCTR1] Global Business Unit
Group of Activity
N/A
Sub-Activity
N/A
Company
[C_COMPCDE] Company_code
Plant
Zone
[0PLANT] Plant\Attributes\[C_ZONE] BFC Geographie/Zone
Country
[0PLANT] Plant\Attributes\[0COUNTRY] Country key
Plant
[0PLANT] Plant
Ship Destination
Zone
N/A
Country
N/A
Corporate Group
N/A
Ship Destination
[0DOC_NUMBER__0SHIP-TO] Ship to Party
Product
Product Hierarchy
[C_MATNR_0PROD_HIER] Product Hierarchy
Product
[C_MATNR_C_PROD] Coimmercial Product / Material Group
Bulk/Packed
[C_MATNR2] Material\Attributes\[C_BULKPAC] Transportation Group
Transport Mode
N/A
Specific Filters
Sales Office
[C_SAL_OFF]
Qv Mapping based on Sales Office
Sales Office Country
QV Mapping based on Sales Office
Sales Office

Order Document Type

Cause
[C_
SAL_OFF] Sales Office
CSR
[0DOC_NUMBER__C_ZIPART] ZI Partner
Non-OTIF ReasonNon OTIF Reason [C_AUGRU]