3. Doubtful procedure
If, for some reason, there is a risk of not collecting the payment regarding a receivable, the contract must be converted into doubtful status. The decision of putting a contract in a doubtful status belongs to Credit Management team, who should send their request to OtC AR mailbox to proceed as described in this OP.
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Mandatory Requirements: |
AR team will need to assure that the all requests follow the next requirements:
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OtC AR team is only authorized to perform any posting regarding doubtful procedure when Credit Manager sends the attached template with all the information filled in REQUEST FORM (Doubtful-Provision-Write Off) |
3.1 Customers assigned to Factoring
3.1.1 Convert an invoice into doubtful status
3.1.2 Receive a payment for a doubtful document
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If a payment is received for a document which is settled with doubtful status, check the customer account to see if there is a provision created for it. If so the provision should be cancelled – follow the instruction in chapter 3.1.4. Cancel a provision. Always confirm with CM if the payment can be applied, to which invoice(s) and attach the instructions. |
Select the payment normally in FEBA/F-32 transactions and select the invoice to be cleared. In case the full amount is not paid use FB05 to leave the Residual amount with document type DO and Special GL D.
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| A doubtful contract does not appear on the reconciliation screen in FEBA/F-32 and FB05 transactions. Therefore, the special G/L indicator should be inserted with "O" or "D" in order to select the invoice (s). See below: |
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In PI1 system there are some Business Areas with no Cost Center associated. The usual format of the cost centers in PI1 is "XND + 3 initial digits of the Business Area" (e.g. BA 7360 = CO XND736). If you receive an error message because it is not inserting the Cost center, try to use this rule. In case it doesn't work it might be that the Cost Center does not exist. Please request the creation to RtR-DMR_Data_Management@solvay.com.
In case of Business Area 3400 division which was Sold (Benvic) use Cost Center "XND5ZS" and Business Area "5ZS0"
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3.1 Customers assigned to Factoring
3.1.1 Convert an invoice into doubtful status and post provision
3.1.2 Receive a payment for a doubtful document
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If a payment is received for a document which is settled with doubtful status, check the customer account to see if there is a provision created for it. If so the provision should be cancelled – follow the instruction in chapter 3.1.4. Cancel a provision. Always confirm with CM if the payment can be applied, to which invoice(s) and attach the instructions. |
Select the payment normally in FEBA/ F-32 transactions and select the invoice to be cleared. In case the full amount is not paid use FB05 to apply the partial or leave the Residual amount with document type DO and Special GL D.
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| A doubtful contract does not appear on the reconciliation screen in FEBA/F-32 and FB05 transactions. Therefore, the special G/L indicator should be inserted with "O" or "D" in order to select the invoice (s). |
3.1.3 Create a provision
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Open FB05 transaction in PI1:
The fields should be filled as below:
Document and Posting date: Request date
Document type: E1
Company code: 0231
Currency: Currency of the invoice
Reference: Invoice Reference
Doc. Header Text – Ticket XXXXX
Account: Customer account number SGL Ind: E
Click Enter.
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Open FB05 transaction in PI1:
The fields should be filled as below:
Document and Posting date: Request date
Document type: E1
Company code: 0231
Currency: Currency of the invoice
Reference: Invoice Reference
Doc. Header Text – Ticket XXXXX
Account: Customer account number SGL Ind: E
3.1.3 Create a provision
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In the end the Provisions should match to zero and cleared in F-32: |
3.1.5 Write-off
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Transaction Z3F_FA_DOUBTFUL in PI1 is customized
Click Enter.
The following screen pops-up:
Fill the fields as below:
Amount: same as original Provision (see below in case of partial reduction)
Business area: for PF1 invoices check in local ERP for the BA, for WP1 invoices use transaction Z3F_FA_AR_FIND_BA in PI1 to determine it using the sales order.Due on: request Date
Assignment: same as original invoice
Text: Provision + Invoice Reference
Pst Key: 50
Account: 6331000000
Press Enter.
3.1.5 Write-off
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Transaction Z3F_FA_BAD_DEBT_WO in PI1 is customizied to work only with a debit balance, however there might be the need to apply the doubtful procedure in a credit balance, therefore these two situations are described below:
3.2 Customers not assigned to Factoring
3.2.1 Convert an invoice into doubtful status
3.2.2 Receive a payment for a doubtful document
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If a payment is received for a document with doubtful status, the customer account must be checked to confirm if there is a provision created (document with Special GL indicator E). If there is a provision it should be cancelled – follow the instruction in chapter 4.2.4. Cancel a provision. |
Select the payment in F-32 transaction with the company code inserted and select the invoice to be cleared. In case of APAC companies the Doubtful posting must be reversed first using FBRA and afterwards the payment is applied with the original invoice as normal practice.
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| A doubtful document does not appear on the reconciliation screen in FEBA or in F-32 transactions. Therefore, the special G/L indicator should be inserted with "d" in order to select the invoice (s). |
3.2.3 Create a provision
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Amount, Assignment and Text field should be filled with the same info as in the previous screens.
For the cost center field for WP1, we can use the following file:
https://docs.google.com/spreadsheets/d/1TD7tjzABrAuybKEwR4UVOwiA0fqZ1Xcu8xPwEdhwvA0/edit#gid=0
In case of doubts or if you cannot find the cost center, please send an email to CAM according to the list below:http://teamsites.solvay.com/sites/DCFI-CC-GAC/Lists/List%20of%20Companies%202008/AllItems.aspx
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The cost centers should always be provided by CM in accordance to the GBU controller. However in here follows some guidance in order to find cost centers for PF1 and WP1. For the cost center in PF1, we should check transaction KS03 - Display cost center or press directly the search button . Choose "CHEF" and Cost Center: *d*850 (3 first digits of the business area); Cost Center category: "R" ; and the respective company code.
In case it doesn't work it might be that the Cost Center does not exist. Please request the creation to RtR-DMR_Data_Management@solvay.com. For the cost center field for WP1, we can use the following file: https://drive.google.com/file/d/16RzNz-8c59O4iE6wyOu6qVuHz9iV9tlVpvCkPcatFPs/view In case of doubts or if you cannot find the cost center, please send an email to the IHB Accounting team in Lisbon (For example Adrienn Torok, Sonia Xavier, Sandra Barradas, Jose Carlos Nunes)
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3.2.1 Convert an invoice into doubtful status
3.2.2 Receive a payment for a doubtful document
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If a payment is received for a document with doubtful status, the customer account must be checked to confirm if there is a provision created (document with Special GL indicator E). If there is a provision it should be cancelled – follow the instruction in chapter 3.2.4. Cancel a provision. |
Select the payment in F-32 transaction with the company code inserted and select the invoice to be cleared. In case of APAC companies the Doubtful posting must be reversed first using FBRA and afterwards the payment is applied with the original invoice as normal practice.
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| A doubtful document does not appear on the reconciliation screen in FEBA or in F-32 transactions. Therefore, the special G/L indicator should be inserted with "d" in order to select the invoice (s). |
3.2.3 Create a provision
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In the end the Provisions should match to zero and cleared in F-32:
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3.2.5 Write-off
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Transaction Z1F_DOUBTFUL in PF1 and WP1 is customized to work only with a debit balance, however there might be the need to apply the doubtful procedure in a credit balance, therefore these two situations are described below:



















































































































































