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See also
The same form and program is used for order acknowledgment, order confirmation and contract outputs:
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- SBS-F-OtC-SD Order Confirmation/Acknowledgement of receipt
- TD MM100_E V1 UE FZZVV05D.DOC
- Email object is stored in ZZV_OUT_MAILSUBT table
- the format LETTER or DINA4 is selected depending on the printer manage in the view ZZV_OUT_PRI_FMTV
- The sender of the email can be manage in the table ZZV_OUT_SENDER
- https://docs.google.com/presentation/d/1tCftgYav77tuUl-vkStDsjpASq6MBgjgeSP9u7CPNzI/edit?usp=drive_linkInstructions for Forwarder
Here is the technical documentation related to the layout:
SBS-F-OTC-SD - Order Ack. and Conf. Outputs - PF1PF2
Order Acknowledgment
Order acknowledgment output is used to acknowledge the sales order entry. It is issued once at order creation.
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| Output | Description | Medium | Type | Processing time | Recipient | Documentation |
|---|---|---|---|---|---|---|
| ZCAR | Acknowled. Receipt | 1 print output | Printing | 1 sent with periodically job | SP Sold-to party S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 SH Ship-to party ZA Contact agent | order acknowledgment document that can be printed or sent by email to the partner. |
| ZCOE | Order Acknowledgment | 5 external send | 4 send immediately | SP Sold-to party DP Delivering plant S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 VW CCS Representative SH Ship-to party ZA Contact agent | Email is issued at sales order creation and sent to the customer to acknowledge the sales order entry. | |
| ZCOF | Order Ackn.ment-S2 | 5 external send | 4 send immediately | SP Sold-to party DP Delivering plant S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 VW CCS Representative SH Ship-to party ZA Contact agent | Copy of ZCOE output to be able to send email of order acknowledgment to 2 different partners (S1 and S1 initially) | |
| Website | ECommerce | N/A | Order creation | Customer email ZW Partner | There is an Order acknowledgement message sent for ECommerce sales order, it is not sent via outputs but via a call to a program during RFC function creation. It's using templates stored in SMW0. Technical point : Method used zcl_sd_web_template_mail=>send_order_ackn Template sampleshttps://drive.google.com/drive/search?q=Template%20samples |
Order confirmation
Order confirmation output is first executed when the sales order is complete and confirmed.
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| Output | Description | Medium | Type | Processing time | Recipient | Documentation |
|---|---|---|---|---|---|---|
| ZC10 | Inquiry (Copy Cu.) | 1 print output 5 external send | Printing | 1 sent with periodically job | SP Sold-to party S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 VW CCS Representative SH Ship-to party ZA Contact agent | ZC10 output is used to print the order confirmation form or to send it by email to the CSR or directly to customer (via partner function) |
| ZC11 | Order confirmation (Copy - Customer) | 1 print output 5 external send | Printing | 1 sent with periodically job | SP Sold-to party S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 VW CCS Representative SH Ship-to party ZA Contact agent | Copy of ZC10 output, to be able to send the order confirmation to 2 different partners |
| ZC12 | Order confirmation (Copy - Internal) | 1 print output 5 external send | Printing | 4 send immediately | VW CCS Representative | Order confirmation for the CSR, can be printed or sent by email |
| ZC13 | Order Conf. (No Pr.) | 1 print output 5 external send | Printing | 4 send immediately | SP Sold-to party DP Delivering plant S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 VW CCS Representative SH Ship-to party ZA Contact agent | Order confirmation without price |
| ZC17 | Order Conf. One Time | 1 print output 5 external send | Printing | 1 sent with periodical job | SP Sold-to party S1 Sales Doc. Recip. 1 S2 Sales Doc. Recip. 2 VW CCS Representative SH Ship-to party ZA Contact agent | Copy of ZC10 output, to send the order confirmation only once automatically |
| ZC18 | Sales contract Asia | 1 print output | Printing | 4 send immediately | SP Sold-to party | Same format as order confirmation. The output is issued once at order creation. There is a specific legal text at the end of the document |
| ZC2B | B2B Message | 6 EDI | Idoc | 4 send immediately | SP Sold-to party LS Logical system VU User responsible | Order confirmation sent via Idoc to the customer, used for B2B orders. The output is issued multiple time but is restricted to some changes described in SAPMV45A-ZZ_ITEM_CHECK (change done on the delivery date or the confirmed quantity, item creation and deletion) |
Contract
Contract output is executed once at order creation.
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| Output | Description | Medium | Type | Processing time | Recipient | Documentation |
|---|---|---|---|---|---|---|
| ZC15 | Contract | 1 print output | Printing | 4 send immediately | SP Sold-to party | Print of the contract document |
| ZC16 | Contract (Copy Cu.) | 1 print output | Printing | 4 send immediately | SP Sold-to party | Print of the contract document |
DIGITAL SIGNATURE on the order confirmation
The digital signature is a new box that can be printed on order confirmation output to display:
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The digital signature is activated by the table: ZSD_DOC_DIG_SIG.
Documentation:
Instructions to Forwarder
Program (ZVADOR01_NEW (ENTRY)) - Form (ZZV_OF_INS_FRW_A and ZZV_OF_INS_FRW_L ) - user exit (FZZVV05D in 'RV_DOCUMENT_PRINT_VIEW'): SBS-F-OtC-SD Instructions to Forwarder
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| Output | Description | Medium | Type | Processing time | Recipient | Documentation |
|---|---|---|---|---|---|---|
| ZC30 | Inst. Forwarder | 1 print output 5 external send | Printing | 4 send immediately 1 sent with periodically job | SP Sold-to party CR Forwarding agent ZA Contact agent | Document with instructions to forwarder sent by periodical job to the forwarder or can be printed. |
| ZC31 | Inst. Forwarder (C.) | 1 print output 5 external send | Printing | 4 send immediately 1 sent with periodically job | SP Sold-to party CR Forwarding agent ZA Contact agent | Document with instructions to forwarder sent by periodical job to the forwarder or can be printed. |
Packing list/Weight certificate/Certificate of analysis/Miscellaneous certificate (Specific Export Department):
TD MM100_E V1 FR ZZV_PCK_LST_XO_f OT ZC40_ZC50.DOC
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