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Glossary term
termLabelsmarket_segmentation market application segment
gloTermEnd-use

Fourth level of the market segmentation hierarchy implemented in Salesforce.com. An end-use is a subcategory of Application and describes mainly objects manufactured by our direct customers (e.g. Camera: modules) or the main functionality of the product (e.g. moisturizing agent for shampoo). In Salesforce.com, end-uses are managed by the GBUs and mapped to the three levels of Corporate segmentation

Glossary term
termLabelsComplaint_Management
gloTermEight Disciplines Model
termAbbrs8D

Eight Disciplines Problem Solving Process: Structured model to approach and resolve problems typically used by quality engineers and other professionals. The objective is to detect, correct and eliminate any recurring problem which eventually leads to product and process improvement.