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General description
Data Sources
The broadcast uses data from 4 different sources :
- The BO instances list (From the Saint's tools).
- The BW broadcast settings list (From BW transaction).
- The BW emails list (From BW table).
- The BW broadcast file from the EROOM.
Snapshots History
The dashboard only stores the data for 2 months. The M-1 month and the M-2 month.
The month corresponds to the snapshot date (snapshot is done at the end of the month).
You can choose the displayed snapshot through the "SnapshotMonth" filter :
Definitions
Counting key figures
In BO and BW, a report (or query/workbook/view/webtemplate in BW) can be sent to users via a broadcast. To send an automated email or "broadcast""broadcast", an instance (in BO) or broadcast setting (In BW) must be created.
It's in this instance/setting that will be defined the broadcast information : to who, what report, when, which format...
Broadcasts per topic (Top 20)
User : Is considered a user an +email address, or BO Inbox. The email address can correspond to a person or to a mailbox (Ex : Eroom)
Broadcast : It's the object used to schedule. It's says which report, when, in which format and to who the report will be sent.
- For BW, a broadcast corresponds to 1 BW broadcast setting.
- For BO, a broadcast corresponds to 1 scheduling instance.
Report :
- For BW a report is identified by a Technical name (of the query, workbook or web template).
- For BO a report is identified by a broadcast name (name of the report beeing broadcasted).
Calculated fields
Some fields in the dashboard are not coming directly from BO or BW but are calculated :
Scheduled : Used to include or exclude broadcasts that are not scheduled.
- For BO : "Yes" if report is Recurring and not paused (Status=Paused), "No" otherwise.
- For BW : "Yes" if scheduled in the BW normal interface, "By Program" if the broadcast setting is in the BW Broadcast Eroom file. Otherwise "No".
Include IT : Used to include or exclude IT users from the statistics.
- "IT" if the email or BO Inbox corresponds to an IT person. This is based on a list maintained manually and updated monthly.
- "Not IT" if the email or BO inbox is not in the list.
User Zone : This is used to classify the users by zone or type when not possible.
- "EU, AP, LA, NA" : zone of the user based on the email (Ex : if email contains "@eu" --> EU)
- "Solvay" : the broadcast is sent to an email with "@solvay"
- "File" : Technical broadcasts to a file location. Usually used to provide files for external loadings (Ex : Qlikview)
- "Inbox" : the broadcast is sent to the BO inbox. In that case we cannot know the zone.
- "External" : the broadcast is sent to an email outside of Rhodia.
- "Eroom" : the broadcast is sent to an Eroom to be stored.
Topic : This is used to regroup the broadcasts by subject.
Groups are done from a list of key words found in the broadcast name (for BO) or setting technical name (For BW).
Ex : All broadcasts with "Order book" in the name will be classified in the order book topic.
Analysis Graph
Different reports broadcasted (Top 10)
This graphic counts the number of different reports broadcasted per topic. Only the top 10 topics with the most reports are displayed.
1 report = 1 report name
This is different from the number of broadcasts because the same report can be broadcasted multiple times.
A high number means that there are a lot of different reports used to broadcast on the same topic.
Note that for BO, if 2 reports have exactly the same name, it will be counted only once (For BO the dashboard uses the BO report name, not the internal ID).
Broadcasts per topic (Top 20)
This graphic counts the number of different broadcasts (settings/schedules) set per topic. It only displays the top 20 topics with the most broadcasts.
If a report is broadcasted several times it will appear only once in the Report graphic, but will be counted several times in this graphic.
It is different from the Users count because a broadcast schedule can be sent to many different users.
Users per topic (Top 20)
This graphic counts the number of different users receiving at least 1 report. The display is by topic and will only show the top 20 topics with the most users.
Notes :
if a user receives several reports/broadcasts for one topic, it will only be counted once.*
Ex : if a user receives several order books, it will be only counted once.
- If a user receives the broadcast in both his email and his BO inbox, it will be counted twice (the dashboard is not able to link email and BO Inbox)
BW vs BO
This graph allows to compare the BO and BW tools on 3 KPI :
- The number of broadcasts settings.
- The number of users receiving at least 1 broadcast.
- The number of different reports being broadcasted.
Same rules as the graphics above apply.
Broadcasts per zone
Graph shows the number of existing broadcasts (settings/instances) per zone of the user.
Notes :
The zone is NOT the defined zone of the broadcast, but the zone of the users receiving it.
Ex : if a broadcast called "Novecare AP" is sent to a EU user it will be counted in the EU zone, not AP.
If a broadcast is sent to users in several zones it will counted several times. Total of broadcasts per zone <> Total number of broadcasts.
Ex : if a broadcast is sent to a EU user and a LA user, it will be counted once for LA and once for EU.
Users per zone
Graph shows the number of users receiving at least on report per zone of the user. See above for the zone definition.
Note:
- The zone is NOT the defined zone of the broadcast, but the zone of the users receiving it.
Ex : if a broadcast called "Novecare AP" is sent to a EU user it will be counted in the EU zone, not AP
Analysis Tab
Top Receivers
Counts the number of broadcasts sent to each users and displays the top 20 users with the most broadcasts.
Note that if a report has several broadcast schedules (ex : at D1 and another a D5) it will be counted as 2 broadcasts.
Top Owners
Count the number of broadcasts as well as the number of users receiving the broadcasts by owner of the broadcast.
Notes :
- Rule for BW is to use the "BW_BCAST" user to set all the broadcasts.
- The "Owner" is the person that set the broadcast setting/instance, not the owner of the report.
Top Reports
Counts the number of broadcasts (instances/settings) and persons receiving it for each report and shows the top 20 reports with the most broadcasts.
Note :
- For BO the technical name corresponds to the report name.
- For BW, if the technical name is a long list of characters it means it's a workbook (name generated by the system).
Reports per Topic and Zone
Counts the number of different reports broadcasted by topic and zone of the user.
Big differences between the zones mean that many zone specific reports/formats are used.
Broadcasts per kind
Counts per tool and kind ("Format") the number of broadcasts and persons receiving it.
The Kind corresponds to the format used for the report when it is sent. Values can be :
- BO
- Excel : an excel file (2003-2007 version) is sent as an attachement in the email (or inbox or file location)
- PDF : a PDF file is sent as an attachement in the email(or inbox or file location)
- Publication : in the case of publication impossible to get the format automatically.
- Webi : the report is sent as a BO report in the inbox
- BW
- HTML : the result of the report is attached to the email as an HTML file.
- MHTML : the result of the report is displayed directly in the email text.
- MS Excel Workbook : the result is sent as an attached excel file (2003-2007 version)
- XML (MS Excel) : the result is sent as an attached excel file in XML format.
Best pratices : In BO the best pratice is to reduce the excel broadcasts and prefer PDF. In no best practice (but recommended to use query/view/webtemplate broadcast over workbooks)
Search Tab
The search tab is a detailed table with most of the fields available. In addition to the normal filters, you have 2 other search fields :
Email: you can type an email or user name and it will search all the broadcasts sent to that person.
Name/Subject : you can type a name and it will search into :
- The subject of the broadcasted email
- The broadcast name
- The broadcast setting (technical code of the setting for BW)
BO Folder View
This page is similar to the Search tab but is customized for BO in order to display the reports by the folders tree found in BO :
New and Deleted
This page contains information that explains the evolution (delta) between the 2 snapshot months : what is new and what has been removed.
Newly Added
Lists the Broadcast + User combinaisons that have been created during the month.
The broadcast or user may already exist before but it's the combinaison (this broadcast sent to this user) that is new.
Note that for BO if a broadcast is deleted and then re-created with the same name, it will still be counted as a different one (different internal ID).
Newly Deleted
Lists the Broadcast + User combinaisons that have been removed during the month (between both snapshots).
Broadcast evolution
Counts the numbers of different broadcasts settings/instances for BW and BO and both month and then calculates how many have been completly removed or added between the 2 snapshots.
- broadcast has to be completly new or completly deleted to be counted. Simply changing the destination list, or a parameter will not include the broadcast in the new/deleted count.
For BO if a broadcast is deleted and then re-created with the same name, it will still be counted as a different one (different internal ID).
Users evolution
Counts the number of users which receive at least 1 broadcast.
Deleted shows the number of users that are no longer receiving any broadcasts in the second snapshot but were receiving at previous snapshot.
Added shows the number of users that were not receiving any broadcasts in the first snapshot and are receving at least one in the current snapshot.