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Tasks to be completed when creating an operating procedure (from creation to publication)

Enter the Title of the procedure:  Description of the operating procedure - Region (APAC, EMEA, LAM, NAM) - Country (Optional) - ERP (PI1, PF1, WP1)

  • Add the following Labels

  • Fill all fields as described

  • SAP transactions :

    1. notify them on the right : References , Link the SAP transaction name notified here with the SAP transaction page registered in the file (page adress)

    2. notify the transaction SAP inside the document in the appropriate place and add a macro : Include Content - Search the name of the page and Save

  • Once the procedure is completed, publish it using the SBS-OtC approval workflow

  •  

     

     

     

    Table of contents 

    Table of Contents
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    minLevel2

     


    1. Objective and Scope 

    The purpose of this document is to describe how to

    Analyse

    Analyze and Reconcile Accounts to ensure the accuracy of the financial statements and allow the group to publish the reports with confidence.

     

    The objective is to have a quality analysis and reconciliation of Balance sheet and some P&L accounts.


    2. Scope and periodicity

    Following the logic of End to End processes the accounts related with

    OtC

    CCT have been identified in the ARA Masterdata (click to access).

     

    This Operating Procedure (OP) is applied to those accounts, for the ARA List of entities (click to access).

     

    1      Reference Documents

     

    (…).

    2      Definitions

     

    3. Definitions

    • SBS: In the current document, “Solvay Business Services” will be replaced by its abbreviation “SBS”.
    • SAP: Solvay ERP
    OtC SC
    • CCT SL AR:
    Order to Cash Service Center
    • Customer Credit & Trade Service Line Accounts Receivable
    • OP: Operating procedure
    • OtC OPD Matrix:  Order to Cash Organizational Process Design matrix

     

     

     3 Runbook

     

    4. ARA Reconciliation & Justification

    Following the

    necessity

    need to have the Accounts analyzed and reconciled, a SAP integrated Solution was developed in order to help justify and clear the open items. This tool is called Runbook True Reconciliation.

     

    It can be accessed using transaction /N/BSAR/MENU

    (In PI1, PF1 and WP1):

     

    Image Modified

     

    Each

    user

    process will have accounts assigned based on the End to End processes and geographical zone defined by the Super Users and Coordinators.

     

    Select “My accounts” and select the following variant in order to start the reconciliation:

     

    Image Modified

     

    Or

     

    Insert manually the companies codes which you are responsible for

     

    ExecuteImage Modified

     

     

    Image Modified

     

     


    In the list of accounts you have a classic SAP report with functions: Extract, Layout, Sort, Filter, Sum, etc. You can also massively

    Submit/approve

    Certify an account, refresh and reload the balance.

     

    There is a Image Modified to help understand each icon:

     

    Image Modified


    When you see an account into your “My accounts view” with status Reconciler this means that you belong to the responsibility group of this account.

    But depending if you are Reconciler or Reviewer, indeed the tasks you will have to achieve will be different.

     

    Image Removed

     

    When

     When there is an account under your responsibility you have to press the icon  to access the Reconciliation template:

     

     

    Image Modified

     

    These are the possible actions within a template:

     

    Image Modified

     

    Furthermore, there are

    5

    7 tabs in the template:

     

    Status and Assessment:

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    Image Added

    Action/Certify Button: To go forward in the workflow, Submit, recall, validate, etc.

    Reconciliation indicator: Image Modified – No full reconciliation;  – Image Modified“Forced reconciliation”;

     

    Image Modified– Complete reconciliation;

    Risk assessment: this panel contains the risk evaluation and the possible usage of a reason code

    ;

    .

    Action monitoring: how many action items have been created for this template, what is the amount coverage, etc.

    Workflow overview: who are the members of the responsibility group, who has logged

    ;

    .

    Categorized Items: Displays items that have already been justified through pre-defined rules (such as aging) or other possible actions.

    Non categorized Line Items: Display items yet to be reconciled/justified.

     

    Comments:

    you

    You can enter any comments that help to reconcile or understand the account reconciliation

     

    .

    Attachment:

    you

    You can attach any kind of documents that help to reconcile the account.

     

    Instructions: here you will find the instructions to reconcile the account. It could be a reference to the appropriated operating procedure or even a link.

     

    Info: here

    Favorites: It displays transactions that may be used to assist on the analysis and reconciliation.

    Information: Here you will find some key information about the account template

    :EtE

    such as EtE Process, Responsability group, G/L Account

    ;

    , etc.

    4.1 Reconciliation


    Warning
    titleClearings & Reminders

    Regarding Rebates account item ((PF1 2351000000/WP1 41100500), AR team should try to clear the items that match zero by ordering items by agreement number. Afterwards, the file should be extracted and shared with the Customer Service representative.

    In Runbook True Reconciliation there are 6 roles within Account Reconciliation, the system maintains a segregation of duties between all roles and allows action item management.

     Image Removed

     

    In SC OtC AR we have assigned the roles of Reconciler and Reviewer (a user cannot have both roles assigned). In the next chapters it will be explained how to proceed in each Role. 

     

    3.1   Reconciler

     

    For some of the accounts there are automatic rules (see the OtC OPD Matrix), which will justify immediately the open items, and they will be included in the reconciled balance.

     

    There are many ways to reconcile the accounts, the account items Master data are built based on the business requirements from the operating procedure, but it is still possible to combine several reconciliation methods to reach the final reconciliation. Here you have some of the possibilities:

     

    • Manually ➔ The account is not managed by line items, and/or the reconciliation source is outside of the ERP. Then it is possible to enter manually the reconciled value.
    Open Line Item
    • Categorization ➔ Categorization is enabled for the account; this means that the reconciliation can be done by selecting the appropriated line items and adding them to the respective group. Moreover additional functions are available within this mode:
      • Manual selection: individual items to be “reconciled” can be selected and will be accounted for their total value as reconciled value.
        • Note (ii): each line item can be definitively assigned to the reconciliation but it is also possible to set a due date (snooze date & reason).
        • Automatic selection: in case the rule engine has been activated, line items are automatically reconciled following pre-defined criteria’s.
      • Manual  tracker: it is also possible to manually create reconciliation item groups
      • Reason code: In some particular cases, it is possible to accept the non reconciled amount and reconcile the account with those accepted gaps. To do so it is necessary to use a reason code (+ a materiality code).
     

    Following the rules defined in the OtC OPD Matrix , the reconciler should enter the Reconciliation template to justify the remaining items that were not reconciled automatically. For

    OtC

    CCT AR most of the account items are being reconciled

    creating an Action

    by categorizing the items, however in some cases it can also be done by using

    the tracker

    actions.

     

    3


    4.1.1  Reconciliation of the account with categorization

     

    Once inside the Reconciliation template you can find two tabs - :

     

    Image Modified

    In the Image Modified tab you will find items that have been automatically justified by the pre-defined rules, or items that you have categorized manually.

     

    In the Image Modified are the items that are still to be justified.

    If it is not possible to clear the items from the account, the reconciler should escalate the situation according to the rules defined in the OtC OPD Matrix .

    Afterwards use the “Comments” and “Snooze date” to justify the open items:

     

    Image Modified

     

    -       Comment 1 – Ticket Number;

    -       Comment 2 – Explanation;

    -       Comment 3 – Escalated to;

    -       Snooze date – 2nd day of the month subsequent to the one being justified;

     

    Once the fields are populated, select the lines and press the Image Modified  button.

     

    Image Modified

     

    Select the Category: Analysis

    And Subcategory: Snoozed

     

    Image Modified

     

     

    Press button Image Modified at the bottom.

     

    The items will be transferred to the Categorized items.

    It will either create a new line or add them if it had already been created.

     

    Image Modified

     

    To finish the reconciliation, a resume should be added to the “Comments” tab to provide information to the reviewer and Account owner e.g.:

     

    Image Modified

     


    When all the items are categorized the value at risk will be Zero and the rating green:

     

    Image Modified

     

     Go to Image Modified tab and press the Image Modified button to submit it to the Reviewer.

     

    3



    4.1.

    2 Reconciliation of the account without categorization

     

    In some account items (e.g. doubtful accounts) it is not possible to categorize the items. Thus it is necessary to use actions, or to insert the justified value manually to reconcile.

     

     

    3

    4.1.2.
    1           
    1 Reconciliation with Actions
     

    Inside the Account item template press “Create Action”:

    Image Modified

     

    The following screen will show:

    Image Modified

    Action Description – Short explanation

    Resp. Group – SC_OTC_REC

    Due date – Leave as is

    Action Item Value – It will assume the total amount at risk, If necessary it should be changed to the amount being justified (in the example the total amount at risk is being justified);

    Category – Choose the most suitable one from the list

     

    Press Save Image Modified on top of the screen. A message will appearImage Modified

     

    Going back to the Template screen the amount at risk will still appear, however when this amount is fully justified by actions created the rating will turn Image Modified and it is ready to be submitted to the Reviewer.

     

    Image Modified

     


    Afterwards, go to the Image Modified tab and insert a small explanation for the items open on account of the Account item.

     

    Remark : Actions don’t have a snooze so they will always appear open in the following period. Thus in the following period it’s necessary to follow up the cases created for those actions and send reminders if necessary. In case the action is no longer needed in a new period (items already cleared) it is necessary to close the action.

     

    Simply enter the Action List, select the action and set the status to closed:

     

    Image Modified

     


    Afterwards press Save button Image Modified.

     

    3


    4.1.2.
    2           
    2 Reconciliation by manually inserting the value
     

    WARNING: When using this reconciliation type, a comment in which you explain clearly how the Account item is being justified is necessary.

     

    Once you have entered the Account item, the amount to be justified will be found on the “Unrec. Balance” field:

    Image Modified

     

    Insert the amount found in “Unrec. Balance” onto the field “Rec.Bal.”.

    The template will update and the rating will be green:

    Image Modified

     

    Afterwards, go to the Image Modified tab and insert the justification for the Account item.

     

    Go to Image Modified tab and press the Image Modified button to submit it to the Reviewer.

    3.2   Reviewer

     

    Once inside the reconciliation Template, the Reviewer should look for the Justifications that compose the total Amount of the Reconciliation Balance.

     Image Removed

     

    By looking into the comments it is possible to get a general view concerning the items that compose the Balance:

     

     Image Removed

     

    If the Balance was fully reconciled in the Tracker there is no Value at Risk so all the justifications can be found in the Tracker:

     

    Image Removed

     

    Image Removed

     

    The items reconciled automatically are self-explanatory (e.g. Interco; Underaged), however the items in the Analysis can be accessed to review if they were created according to the rules defined in the OtC OPD Matrix. Double click the line to see the reconciled items:

    Image Removed

    In case there is a Value at Risk it means there is an Action created justifying it:

     Image Removed

     

    Access the Action List Image Removed :

     

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    There could be several actions created, so select each action to review if they were created according to the rules defined In the OtC OPD Matrix.

     Image Removed

     

    Once the review is complete, move to the Status and Assessment tab:

     

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    The Reviewer can then Approve or Reject the template. In case of Rejection, the Template will be returned to the Reconciler, so before the rejection a comment can be added to explain the reason for the rejection. 

    Once the template is Approved, the Account item will show the reconciliation process has been completed Image Removed.

     

    Image Removed

     

     

     

    4      Appendix

     

     


     

                      

    5. Appendix


    End of document.

     

     

     

     

     




     




     

    Scope

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    ERP

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    References

    Attachments