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Due to the change of GBU from "Rare Earth" to "Special Chem", the dashboard is in progress of beeing updated. Some KPI's will now include all RCS Special Chem Data (RES + Fluo). Some will only keep RES for the moment. |
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The period is the last requested delivery date by the customer
Objective of the KPI
Does Solvay respect the last agreed delivery dates and quantities?
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The period is based on the claim reception date.
- link to the RES SMART Complaints dashboard which is more detailed is provided:
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