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3.Unlock/Password Reset/ Validity Extension.
4. Missing Access
1.User Creation(Without Reference user)
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- If there is any ticket for removal of access from WPE ,we need to add a note to Veerle Ravijts ( veerle.ravijts@solvay.com) or SoonAik Wee(soonaik.wee@solvay.com) to terminate the access in WPE or its Pre production or Quality environment.
3.Unlock/Password Reset/Validity Extension
a. How to unlock/reset Password the user in WPE system
If users raised a request to unlock/reactivate their user ID in WPE system , first we need to check their user ID in SAP LOGON using transaction SU01D under logon date , if it is locked , type SU01 to unlock the user ID , follow the same procedure for password reset using transaction code SU01.
b. If user requested to extend the validity date of any SAP system , First we need to verify whether it is really expired under Logon Data tab in SU01d transaction , if it is expired we can add a note to Veerle Ravijts(veerle.ravijts@solvay.com) or SoonAIk Wee(soonaik.wee@solvay.com) to extend the validity date. In this way we can extend the validity date of any SAP system
4. Missing Access
If user raised any ticket for missing access in WPE system , we can either find the missing role by using the transaction code user need access or if user misses access for any plant we can find the role using the WPE Catalogue which suits his job function and GBU and for the plant for which he miss the access.
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