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3.Unlock/Password Reset/ Validity Extension.
4. Missing Access
1.User Creation(Without Reference user)
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b. If user requested to extend the validity date of any SAP system , First we need to verify whether it is really expired under Logon Data tab in SU01d transaction , if it is expired we can add a note to Veerle Ravijts(veerle.ravijts@solvay.com) or SoonAIk Wee(soonaik.wee@solvay.com) to extend the validity date. In this way we can extend the validity date of any SAP system
4. Missing Access
If user raised any ticket for missing access in WPE system , we can either find the missing role by using the transaction code user need access or if user misses access for any plant we can find the role using the WPE Catalogue which suits his job function and GBU and for the plant for which he miss the access.
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