Measuring the success of the transformation is about getting the right questions to measure how
Questions
| Why | Question | PI | |
|---|---|---|---|
Track and monitor the overall NPS score |
On a scale of zero to ten, how likely are you to recommend the Agile to a friend or colleague? 2. Value Delivery On a scale of zero to ten, how likely are you to recommend the Agile to a colleague based on improvements you've seen in delivery value? 3. PI Planning Engagement On a scale of zero to ten, how likely are you to recommend SAFe Program Increment Planning process. 4. Training and Support On a scale of zero to ten, how likely are you to recommend Agile based on the training and support you received. 5. Team collaboration On a scale of zero to ten, how likely are you to recommend Agile based on the improvements in team collaboration and communication. | ||
| Collect the reasons behind the score. | What is the primary reason for your score? | ||
| Qualitative Feedback: Collect specific feedback on areas of improvement, challenges, and successes in the SAFe transformation. | How can we improve your experience? | ||
Trend Analysis: Measure trends over time to understand whether employee sentiment is improving or declining as the transformation progresses | What do you like most/least about the Agile Transformation? | ||
| How do you feel when it comes to the teams collaboration? | |||
| Segmented Reporting: Analyze NPS scores by role (e.g., team members, product owners, leadership) to identify targeted support needs. | Which function you are part of? |
Score
