View Source

After getting the validation from the approver from L0

Open the excel in the below location as shown

Stellar Program > RCS KPI > image2018-4-4 16:0:35.png

Update the details (always copy and paste the details from LDAP) of the new as shown below (NT NAME, Creation Date, Ticket ID) and save*

Stellar Program > RCS KPI > image2018-4-4 16:1:7.png

Stellar Program > RCS KPI > image2018-4-4 16:1:37.png

After updating the excel inform to the user that the access works on the next day only.