P0. Introduction to CRM Lightning |
P0. Navigation & Chatter |
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P1. Account & Contact Management |
P2. Sales Reporting & Analysis |
P4. Account Plan Management |
P5. Market Segmentation |
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P6. Complaint Management |
P7. Sample Request Management |
P9. Customer Request Management |
P10. Commercial Roadmap |
P11. Mobility |
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P13. Voice of the Customer process |
P14. Transactional Pricing |
P15. ?? |
P16. Contract Management |
P17. Competitive Insights Management |
P18. Visit Report Management |
P19. |
P20. ?? |
P21. Customer Specific Requirement |
P22. ?? |
P23. ?? |
P24. Community |