Introduction to CRM Lightning

P0. Navigation & Chatter

P1. Account & Contact Management

P2. Sales Reporting & Analysis

P3. Opportunity Management

P4. Account Plan Management

P5. Market Segmentation

P6. Complaint Management

P7. Sample Request Management

P8. Quote Management

P9. Customer Request Management

P10. Commercial Roadmap

P11. Mobility

P12. Webform (SPP Only)

P13. Voice of the Customer process

P14. Transactional Pricing

(P15. PMO Application - NOT USED)

P16. Contract Management

P17. Competitive Insights Management

P18. Visit Report Management

P19. Cross BU Leads

(P20. Product Management - NOT USED)

P21. Customer Specific Requirement

P22. Lead Management

(P23. Campaign - NOT USED)

P24. Community