Bug

• [CCCME-1407] - Delete cases in lightning
• [CCCME-1574] - 'Customer Request Products' field is mandatory for Aroma Perf.
• [CCCME-1818] - Ticket ID [#1780758] calculation of leadtimes L2, L3 L4 (when process goes backwards)
• [CCCME-1824] - HOTFIX: Incorrect Field Security for Case fields
• [CCCME-1911] - User can't close Complaint being that the 'Customer Feedback' is already filled in
• [CCCME-1946] - Complaints - Correct Template 'Acknowledgement Mail' - Italian language
• [CCCME-1955] - No severity flag displayed on homepage complaint component
• [CCCME-1958] - TS: Management of sending SAP Request number after conversion request
• [CCCME-1960] - Lead assignment when editing a lead
• [CCCME-1962] - Lead manual creation for SPP
• [CCCME-1970] - Assignment not applicable for lead where status != Web

Task

• [CCCME-1926] - [Sec] Create a New queue for Novecare

Story

• [CCCME-843] - CI with customer classification
• [CCCME-1269] - Aroma : Add the Region in CSR Email mapping rules
• [CCCME-1914] - Complaints - Queue Creation / Assignment Rule for two new Novecare Sites
• [CCCME-1969] - Urgent Change : Analyse and clean obsolete data in GBU customer segmentation Record type BU segmentation
• [CCCME-1978] - Novecare : new approval process rule for Sample management