Types of accounts that can be managed in Salesforce.com. Partner types depend on the nature of the relationship between this customer account and Solvay Group: SAP customer, Corporate Group, non SAP customer (prospect, non-buying entity, indirect customer).

When creating a prospect account, the partner sub-type should be defined. There are 2 options: Sold-to & Ship-to, Ship-to

Solvay's potential customer (sold-to or ship-to) not yet recorded in SAP

Type of opportunity available in Salesforce.com to be used whenever the product is known to, approved by and possibly being used by the customer, and that will generate growth.

Type of opportunity available in Salesforce.com to be used whenever product testing (laboratory and/or industrial) and approval is needed before closing the deal. Typically used in innovation projects.

Solvay Legacy SAP system

Product level 3