Managing Opportunities in the CRM will help you by:

• Recording all business related information and make it visible (if it’s not in SFDC it doesn’t exist)

• Involving people from your GBU and get collaboration (opportunity team) by leveraging expertise, and identifying a lead for others colleagues from other GBUs (cross-collaboration)

• Getting recognized for your achievements, for the closed deals and the steps you went through, the difficulties, the success factors, the reasons for lost deals, etc. ® track history

• Logging or discovering information on competitors

• Enhancing your team’s opportunities insights – focus on the opportunities that matter the most

• Optimizing opportunities pipeline workflow – standardize your sales process and keep your opportunities moving forward and see how time is spent throughout the process

• Supporting pipeline management: giving visibility to all opportunities opened in SFDC and how can we move them efficiently to close the deals and how to use these cases to put in place for a similar customer