The Use can close the Customer Request by clicking on the "Close Case"' button.

The following fields can be populated before closing the Customer Request:

• Closure Date: Date when the Customer Request is closed
• Comments: Free text box to input some comments before closing the Customer Request

When the user clicks on the "Save" button, the Customer Request will be closed.

When the Customer Request is Closed, the Originator will receive an email notification => New Winter 17' Release

Well done Laurie! The Customer Request has been closed