Overview
In this section, you will find information about:
How to find a complaint assign to you
The investigation information to input
The root cause analysis (8D, 5 WHY)
The corrective actions
The Assignee notification
Concerned profiles:
ALL
Table of content
Related articles
Complaint: Create a complaint
Complaint: Sending the Acknowledgement Email
Complaint: Commercial Response
Complaint: Customer Communication
Complaint: Close a complaint
Complaint: Related Lists
Complaint: Reporting on Complaints
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