Overview
In this section, you will find information about the customer request closure.
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Concerned profiles:
ALL
Table of content
Step By Step
Closing the Customer Request | |
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| •The user can close the Customer Request by clicking on the “Close Case” button. | |
•The following fields can be populated before closing the Customer Request : -Closure Date: Date when the Customer Request is closed. -Comments: Free text box to input some comments before closing the Customer Request. 
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•When the user clicks on the “Save” button, the Customer Request will be closed.
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•Well Done Laurie! The Customer Request has been closed. |
