Overview
In this section, you will find information about account ownership & account team in Convergence :
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Table of content
Step-By-Step
Each Account has a Solvay Account Manager. The Solvay Account Manager takes care of his or her supplier's page. He or she is the buyer in charge of the Account page & content consistency. Each Account has an “Solvay Account Team” which lists all the Solvay users interacting with the account. Every buyer can subscribe himself to the Solvay Account Team, or subcribe someone else. |
Account Owner you can add someone in the account team
1- In Tabs => Click on “Accounts”
2- In View Menus => Select “My Accounts”
3- In ListViews => Click on the supplier name. e.g.SAP SE
Go to the related list "Solvay Account Team" and click on the button "New “
❑ Team Member Edit : information
Account => the name is automatically filed in the field Account ”. E.g. SAP SE”
1- In Type to transfer from "available" to "chosen", click on the arrow. eg. Manager
2- User => fill part of the name and press the "Enter" key in the "User" Field.
3- Click on buyer name. eg.Mario COCCO
4- Click Save
I verify if I added well the buyer
- After saving, I return automatically on " Account". E.g. "SAP SE"
- Go to the related list "Solvay Account Team“ I verify, I added well the Buyer/Manager
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