Overview

In this section, you can send the Visit Minutes to the supplier, to your Manager or Colleagues

Table of content


Guests and Solvay Account team members are by default in copy of the e-mail

 

Step-By-Step

How Add the Guests ?

  • Solvay Guest = Solvay user with Convergence license
  • Contact Guest = Account related contact
  • Other Guest = Solvay staff with no Convergence license



From your Visit Minute, go to the "Guests" related list and click in the button “New



1
- In view menu Record Type of new record, select “Contact Guest" or "Other Gues"t or "Solvay Guest"  


2- Click on  “Next
3 – Fill User name you can use the search help by pressing the "Enter" key
 
4 – Click on Save ” if you add only one guest “, if you add more Guests Click on "Save & New"
N.B. : ticking the checkbox "To Be Notified" will allow to automatically populate the "To:" field with the guest email when sending your Visit Minutes

 

 

 



❑ Visit Minute Detail

Click on "Send Internally", a preview of the email is generated with all Visit Minutes fields, including internal notes 

 

 

 

 



Check that relevant Solvay email adresses are in copy and then click on "Send Email"
You can add an Additional to Recipients (Click in the magnifier at the right of the Additional to)

By default, the Account Solvay team members are in the "CC:" field and all Solvay guests are in the "To:" one

 

 


 

 ❑ Visit Minute Detail

Click on "Send Externally",  a preview of the email is generated with all Visit Minutes fields, excluding internal notes 

 

 

 

 



Check that relevant Solvay email adresses are in copy and then click on "Send Email"

By default, the Account Solvay team members are in the "CC:" field and all Solvay guests are in the "To:" one

 

 

 

 

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