How to ask for assistance?

Dear SalesForce Convergence user,

For any question or issue regarding Convergence, please :

• create a request in Service One with the following information: 
  • I want to update data in Convergence → Maintain data ownership in CONVERGENCE
  • I want to mass upload procurement data → Maintain procurement data in CONVERGENCE
  • Process : Data & Analysis
  • PTP-Subprocess: Purchasing Tools Support
  • PTP-Category: Convergence

For account creation, please refer to here.

Thank you very much,

Convergence Team.