There are 2 types of Firefighter requests:

• Permanent

• Temporary

Roles assigned to FF users are based on the stream, global nature of the job performed.

1. Permanent :
   Permanent users has to be requested by filling in the CGI user management file column L and open a freshdesk ticket. 
   
   
2.  Temporary:
   Temporary access has to be requested by FD ticket with details (stream, system <<PF1, PI1, WP1>> validity start date & end date). No need to update the CGI user management file.

• If any specific authorizations (transaction code, roles, authorization object etc) are missing for FF user, capture the transaction SU53 screen shot and raise a ticket in FD to authorization team.
• Members can access the table to check permanent / temporary users enabled and for which FF ID “/VIRSA/ZFFUSERS”.