Issue

Any Staging Solvay ONE page displays this (KO):

Syensqo IS - Customer Support > No "SDL Tridion" button on all of the Solvay ONE Staging pages > image2016-10-18 14:41:10.png

Instead of this (OK):

Syensqo IS - Customer Support > No "SDL Tridion" button on all of the Solvay ONE Staging pages > image2016-10-18 14:42:35.png

Solution

Please contact your local service desk and ask them to update your RAS setting, updating the IP address for your machine as follow: