Overview

 

In this section, you can send the visit minutes to the supplier, to your Manager, or Colleagues

Table of content


Guests and Solvay Account team are by default in copy of the e-mail

 

Step-By-Step

How Add the Guests ?

  • Solvay Guests = Solvay user with licenses Convergence
  • Contact Guest = Account related contact
  • Other Guests = Solvay staff unlicensed in Convergence



From your visit Minute, Scroll down to see the "Guests" related list and click in the button “New Guest


1
- In view menu Record Type of new record, select “Contact Guest or Other Guest or Solvay Guest”  


2- Click on  “Continue
3 – Fill User name you can use the magnifier at the right of the User
 
4 – Click on Save ” if you add only one guest “, if you add more Guests Click on "Save & New"

 

Do not change User Menu; keep the current selection "User"

 

 

 

 



❑ Visit Minute Detail

Click on "Preview & Send Internally  => A preview of the email is generated with all its fields, including internal notes 

 

 

 

 



Check that relevant Solvay email adresses are in copy and then click on "Send"
You can add an Additional to Recipients (Click in the magnifier at the right of the Additional to)

By default, the Account Solvay team and all guest are is CC

 

 

 


 

 ❑ Visit Minute Detail

Click on "Preview & Send Externally (An email is sent with the Visit Minutes and all its fields, excluding internal notes

 

 

 



Fill in your contact email address in the field "Additional To:". Check that relevant Solvay email adresses are in copy and then click on "Send"
 
You can add an Additional to Recipients (Click in the magnifier at the right of the Additional to)

 

 

 

 

 

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