Are you a New User in SAP ERP ?

SAP is a German software company whose products allow businesses to track customer and business interactions. This ERP (Enterprise Resource Planning) software serves and integrates all business areas of a company (i.e. from sales to production)

Introduction to SAP

Working with SAP

- Learn SAP Basic Navigation

Your checklist to start with SAP :

Access: Ask your manager for approval to request access to SAP ERP system you will be working in
Basic Training: Read the online Basic SAP Navigation training course.
SAP: Check that SAP is installed on your computer. If you cannot connect to SAP or forgot your password, call the Helpdesk.
Training: Join training session you are interested in though self-request IS support portal http://issp.solvay.com/issp/training/training.do.
Or contact the Training and Documentation Team for advice.
Help: If you are lost and need help inside SAP, have a look at the ERP Documentation site. If you still need help, please contact your support team using SBS Support via portal

Form used for applying an ERP account (PF1/SF1/PQ1/SQ1/PI1/SI1)

Form - Access request to ERP systems - SAP R/3 - Solvay ERP_ Request Form.docx
*Document to be filled in by the Key-user, validated by the user's hierarchy before sending via Fas-Connect, to the Regional User Manager

For more information to account creations

General mailbox on enquiries relating to Solvay ERP system, please contact SBS Support via portal

if you are not able to find the solution in the self help portal, please contact SBS Support via portal.