Overview


In this section, you will find information about how to track a VoC customer action plan

Table of content


 

Step-By-Step


Track VoC customer action plan

As Account Manager I want to find my Interviewed Account so that I can display the VOC Action Plan

A- Using Global Search, select the Interviewed Account

B- At account details, mouse over VOC

C- At the list shown, click on "VOC Customer Action Plan" button

This page displays all Account VOC Actions that you have access to.

Here you have an overview of the Action plan status

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