Introduction



Training materials

Training materials from each GBU are available in each GBU page. Short training material is available on the Home Page of the Solvay CRM Wiki.


Who's who in MBU CRM Team

CRM Champion: Silvia DInca

 

CRM Key Users by Region:

RegionKey User SALESKey User CUSTOMER SERVICE
CE EUROPEMiroslav Klibani
RUSSIA & CIS

Ekaterina Tarasova

Christina Weiser

SE EUROPEMiraç CakirMercan Gurbey
SEANi Tran
MEASolomon LamolaCandice Ingram
CARICAMOscar IglesiasMonica Tussie
SOUTH CONESilvia GaunaCristobal Torres
ANDEAN PACTDiana MillanRaisa Garcia
IndiaGeorgie MathewKamlesh Sharma
KoreaEun-joo KimEunjin Sung
Japan

Note on GBU roll-outs


All GBUs are using the Core CRM except :

  • Composite material
  • Specialty Polymers is using a dedicated CRM Sales Force named ICARE (was existing prior to Core CRM)

More about the Program and the CRM roadmap is available on this page.