| Connection error | Error when trying to connect to DynaSys | I can't get connected to the tool | - Make sure you are not trying to get connected during DynaSys unavailability timeframe : from 00:30 to 01:30 AM CET / 06:30 pm to 07:30 pm EST / 07:30 pm to 08:30 pm BR time
- Check that your VPN is working. DynaSys is only accessible via intranet.
- Try to just “Sign out” and connect again. No password is needed when connecting (leave empty)
If error persists, contact SBS |